Who we are
Charleston Aqua Park ("we", "our", "us") operates the website at www.charlestonaquapark.com. Our business is located at 3050 Marlin Road, Johns Island, SC 29455.
What we collect
We collect information in three ways:
- Information you give us directly — when you book a session, sign a waiver, send us an email, or call us, we receive the contact and transaction details you provide to our booking partner (WakeSys) or to us.
- Information collected automatically — with your consent, we use Google Analytics and Meta (Facebook) Pixel to understand how visitors use this website. These tools collect cookies, device information, approximate location, and pages viewed.
- Information from third parties — we receive aggregated review and search data from Google (Google Business Profile, Google Search Console) to improve our service and website.
How we use it
- Operate bookings, take payments, and manage your visit.
- Respond to your questions and reviews.
- Measure website traffic and understand which pages are useful.
- Show you relevant ads on Facebook and Instagram (only with your consent).
- Comply with legal obligations.
Cookies
We use cookies and similar technologies to run the site and, with our partners, to measure traffic and show relevant ads. Most browsers let you block or delete cookies in the settings menu — doing so may limit some functionality.
Who we share data with
- Booking and waiver platform — WakeSys (embedded booking and waiver flow).
- Analytics — Google (Analytics, Search Console, Business Profile) and Vercel Analytics for website measurement.
- Advertising — Meta (Facebook/Instagram) via the Meta Pixel and Conversions API, only with your consent.
- Hosting and infrastructure — Vercel (United States).
We do not sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to opt out of certain uses. To make a request, email us at hello@charlestonaquapark.com.
Children
Our website is intended for parents and adult guests. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
Contact
Questions about this policy? Email hello@charlestonaquapark.com or call (843) 259-2645.
Changes
We may update this policy as our practices or the law change. The date at the top of this page reflects the most recent update.